Using our brand new homeowner facing tools you can now control what feedback and testimonials your potential customers can see about your company. Update your account settings today to maximise your sales.
We direct all homeowners who use our Quoter sites to a customer information website where they can find contact details and other information for your company and others we may have recommended to them.
This week, we’ve released a major upgrade to these tools, which gives homeowners even more information they can use, and give you new opportunities to go one above the competition.
A major part of this upgrade concerns our new testimonials and feedback system, which allows homeowners to leave feedback regarding their experiences with companies we’ve matched them with. Homeowners can now now use our system to read feedback given to you by previous customers who’ve used your company.
This gives you the chance to share reviews with potential customers really easily – and we give you complete control over what to share, as well as the ability to reply to specific feedback before you publish it. All you need to do is head to your Customer Admin area and select which homeowner testimonials you would like to have ‘published’, making it available for homeowners to read.
We’ve also built in loads more goodies, including being able to edit and review your homeowner-facing ‘public profile’, giving you the chance to manage what information customers can see about your company, and to create web links from your own site directly to your published feedback.
So don’t forget to encourage customers to leave their feedback and if it’s worth sharing, get it published.
Tags: customer feedback
