You’ll already know what a good sales aid a positive testimonial is when presenting your product or service to prospective homeowner customers. So we’ve updated your Customer Admin Area with a NEW feature to give you the opportunity to ’showcase’ your best feedbacks from past homeowners. You can even add your own comment or reply to their feedback.
How to use the new Showcase feature:
Login to your Customer Admin Area and under Feedback > View feedback, search using the date range settings. You’ll see that you can view all the feedback that’s been left you by homeowners.
Click Showcase to select a particular feedback for showcasing.
You’ll then be presented with a window where you can showcase a feedback, showcase with your own comment attached or report (with the option to add your own comment also).
Report a feedback if you feel a comment has been left for you in error, with an explanation of why you feel it is inappropriate.
Make your selection, add your own comment (where applicable) and then click ‘go’ to showcase / report that feedback.
You can showcase as many as you like and they’ll appear at the top of your homeowner profile page, when homeowners login to see who we’ve passed their details to.
Your showcased feedback also appears in a tinted background box to help it stand out from the rest of your feedback, you decide not to showcase. Showcased feedbacks will always appear at the top. Why not login and showcase some feedback now?
