Why you should follow businesses on Twitter
Wednesday, July 7th, 2010Our resident web guru has some thoughts on why you should follow businesses on twitter…
There’s been lots written about why, as a business you should be using Twitter or as an individual, you should be using Twitter, to communicate with a growing circle of like-minded ‘Tweeps’ / attract new business etc.
The world is shrinking faster than we realise.
But there’s not a lot to suggest why you should follow someone or a particular business or brand.
Here’s my take on why you should make the small effort to follow your favourite brands or individuals.
1 – The opportunity to converse directly with them.
2 – The opportunity to hear the latest news first.
3 – The opportunity to ‘bag a bargain’.
4 – The opportunity to see the ‘real’ them.
*Note to companies: Keep your twitter feed clean or issue acceptable content guidelines if it’s a joint account. I do see examples of bad language which just get a swift ‘un-follow’ for their trouble.
5 – The opportunity to learn something.
6 – The opportunity of a shared experience.
7 – The opportunity to re-tweet.
8 – The opportunity to be helpful.
I’ve just rattled this list out off the top of my head – I’m sure there are many more reasons why you should or would want to follow a particular brand or company.
What’s your experience? Have you found Twitter helped you as a customer or a company? Are you missing an opportunity?
